Shipping policy

Where your order ships from
Your order is shipped directly from Thailand to you.

Minimum order value
The minimum order value is €25.

Shipping costs
Standard shipping: €4.95 per order.
Shipping is free for orders from €75.

Delivery time
Standard shipping: 5–7 business days after receipt of payment. Express shipping is not available.

Delivery countries
You can see which countries you can choose at checkout. Shipping costs and the free-shipping threshold are the same for all delivery countries.

Shipping confirmation
As soon as your parcel is on its way, you will receive a shipping confirmation with tracking by email.

Damaged parcel
If a parcel arrives damaged, send us a photo of the packaging and product with your order number within 7 days to kontakt@thailandify.com. We will replace the product or refund the amount.

Questions
Email: kontakt@thailandify.com | Contact form: thailandify.com/pages/contact