Terms of service

General Terms and Conditions

§ 1 Scope

The following terms and conditions apply to all orders placed through our online shop, in the version valid at the time of the order. Our online shop is aimed exclusively at consumers.

§ 2 Contracting party

The purchase contract is concluded with THAI CHIA TJO LIMITED, RM03, 24/F, Ho King Commercial Centre, 2-16 Fa Yuen Street, Mong Kok, Kowloon, Hong Kong, registration number 79506726, email: kontakt@thailandify.com.

§ 3 Conclusion of contract

The presentation of products in the online shop does not constitute a legally binding offer, but a non-binding invitation to order. By clicking the order button (“Pay now”), you submit a binding offer to purchase the goods in your shopping cart. The contract is concluded when we accept your order by sending an order confirmation by email.

§ 4 Prices and shipping costs

The prices stated on the product pages are final prices. The minimum order value is €25 in goods value. Shipping costs are €4.95 per order. From an order value of €75, shipping is free.

§ 5 Payment

Payment is made via the payment methods offered during the checkout process. You will not incur any costs beyond the fees charged by the payment service provider.

§ 6 Delivery

The goods are shipped directly from Thailand to the delivery address you provide. Delivery time is 5–7 business days after receipt of payment.

§ 7 Retention of title

The goods remain our property until they have been paid for in full.

§ 8 Right of withdrawal

Consumers have a statutory right of withdrawal. Details can be found in our right of withdrawal information.

§ 9 Liability for defects

The statutory provisions on liability for defects apply.

§ 10 Dispute resolution

We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board (§ 36 VSBG [German Consumer Dispute Resolution Act]).

§ 11 Final provisions

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers, this choice of law applies only insofar as it does not deprive them of the protection afforded by mandatory provisions of the law of the country in which they have their habitual residence. Should individual provisions be invalid, the validity of the remaining provisions remains unaffected.